Privacy Policy

Privacy Policy for Website and Command Trakker App

This privacy policy sets out how Kinemetrica uses and protects any information that you give us when you use this website or our Command Trakker and Pitchgrader Apps. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or apps, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.


This Privacy Policy governs the manner in which Kinemetrica Inc. (“Kinemetrica”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.commandtrakker.com website (“Site”) or Command Trakker app. This privacy policy applies to the Site and all products and services offered by Kinemetrica

“Personal Information” means any and all information contained within the site pertaining to User, excluding payment information, credit card details, and any information marked as “Private”.

 

Consent

By registering on the Site or or Command Trakker app, User gives consent to Kinemetrica to collect, store and use Personal Information.

Website and Command Trakker App

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card, and other personal information that is relevant to a particular sport (i.e., baseball or softball) such as height, weight, body measurements, gender, training experience, etc.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site or Command Trakker app related activities. We may share this information with certain third-parties.

Notice To Parents And/Or Guardians Of Users Under The Age Of 18

We are requesting your online contact information for the purpose of obtaining your consent to the disclosure of personal information of your minor child;

We want to collect personal information of your minor child for purposes of enhancing the value of our service;

If your child is under the age of 13, your consent is required for the collection, use, and disclosure of this information. if your child is between the ages of 13 and 18, your consent is required for the disclosure of this information;

Personal information collected for users under the age of 13 will only be used for internal purposes only and will not be disclosed to any third parties;

You may provide your consent by responding accordingly to the email provided to you from Kinemetrica seeking your consent (the, “consent request”);

If we receive your consent, we will confirm our receipt of such consent by a second email to you (the, “consent confirmation”);

If you do not consent within a reasonable time, Kinemetrica will delete your online contact information from our records;

You may review the personal information collected from your child by requesting such information in your response to the consent request;

You may revoke your consent to our use of the information collected by contacting us at support@commandtrakker.com; and upon your request, we will delete your child’s information.

 

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site or Command Trakker app. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly

How We Use Collected Information

Kinemetrica collects and uses Users personal information for the following purposes:

To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs. To personalize User experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you. To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share information necessary to place an orderwith outside parties except to the extent necessary to provide the service.To enhance the value of our products and services. We may share certain information with third parties (e.g. colleges and universities).To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails the email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails,We include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes To This Privacy Policy

Kinemetrica has the discretion to update this privacy policy at any time. When we do, we will post a notification on the Privacy page of our Site and revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your Acceptance Of These Terms

By using this Site or Command Trakker app, you signify your acceptance of this policy and Terms Of Use. If you do not agree to this policy, please do not use our Site or Command Trakker app. Your continued use of the Site or Command Trakker app following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about these Terms Of Use, the practices of this site or Command Trakker app , or your dealings with this site or Command Trakker app, please contact us at:

Kinemetrica Inc.
45 Hemlock Street
Selden, NY 11784
support@commandtrakker.com